Need more information from client?
At times, the appraiser will need additional information from the client. Perhaps additional, close-up images are needed. Perhaps additional descriptive information or clarification is needed. In ValueThisNow.com, the appraiser will have the ability to ask the client for additional information. The appraiser's questions will be sent to the client who can then reply with the additional information or answers requested. While waiting for the client's reply, the assignment's status will be changed to "query sent". The appraiser will be notified via email when the client replies (at which time the status will again be changed to "in progress") and will be requested to log in to complete the assignment.
Rather not appraise a claimed assignment?
On occasion, the appraiser will decide that he or she is not well-suited to appraise the subject property. In such cases, the appraiser declines the assignment. If declined, the assignment's status is changed to "pending", the assignment is returned to the pool, and an email is sent to all appraisers registered for that particular category and that the assignment is once again in "pending" status.
Categories are used by clients in order to have their appraisal request directed to the appropriate appraiser or subject matter expert. When you sign up with ValueThisNow.com as either an appraiser or subject matter expert, you will have the ability to select the categories for which you feel you have extensive product knowledge. You may add or remove categories from your profile at any time.
All appraisers who have selected a particular category will be notified by email when an appraisal request arrives that is in that category. The first appraiser to claim the appraisal or question is entitled to it.
Suggest additional categories
Based on their experiences, appraisers are welcome to submit suggestions for additional categories if they feel they would be helpful.